Connect what should remain standard. Build what makes the business different.

How it shows up

• Standard tools cover eighty percent. The last twenty percent is the actual business.
• Spreadsheets and side systems absorb what the stack was never designed to hold.
• A rebuild is proposed when an integration, or a narrower operational application, would do.

When it is working

The standard product stays. The differentiating slice has an owner, an interface, and a life cycle.

Problems we commonly work on

• Your software almost fits. Almost.
• The same information is entered more than once
• Work held together by spreadsheets, email and memory
• People keep asking for status because they can't see it